Shipping policy

Order Processing

• All orders are processed within 2 business days (excluding weekends and holidays) after payment confirmation.
• You will receive a notification with a tracking number once your order has been shipped.

• Daily Delivery Routes

  • Our delivery routes depart daily at 1:00 PM to ensure efficient service and maximize deliveries per hour.
  • We do not guarantee or schedule exclusive delivery times. Deliveries are subject to availability on the day.
  • Floral subscriptions will be delivered on the previously agreed-upon day.

Delivery Areas

• We currently deliver to 

  San Juan, Carolina, Guaynabo, Trujillo Alto, Caguas, Bayamón, Cataño, Toa Baja y Dorado.

• For deliveries outside these areas, please contact us before placing your order.

Shipping Delays

• Deliveries may be delayed due to unforeseen circumstances such as weather conditions, high demand, or local restrictions.
• If your order is significantly delayed, we will reach out to provide an update.

In-Store Pickup

• If you prefer to pick up your order, select the "In-Store Pickup" option at checkout.
• We will notify you when your order is ready for pick up. Same day orders available if ordered by 1.pm ( if its a floral emergency please call, we get it)

Returns and Refunds

• Due to the nature of our products (floral arrangements), we do not accept returns. If you experience an issue with your order, please contact us at [email address or phone number].

Contact Us
If you have any questions about shipping, feel free to reach out to us at 7874784768